شحن

Shipping Policy

Delivery Areas
MyQart delivers across Qatar. We aim to provide fast and reliable delivery to all our customers.

Shipping Methods
We offer convenient delivery options:
• Standard Delivery
• Express Delivery (where available)

Delivery Time
Delivery times may vary depending on your location within Qatar and product availability. You will receive an estimated delivery timeframe at checkout and a confirmation once your order is shipped.

Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order details.

Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details (if applicable).

Delivery Issues
If you experience any issues with your delivery, such as delays, damaged items, or incorrect products, please contact us immediately at bizconnect@qstardoha.com or call +974 [contact number].

Undelivered Orders
If an order cannot be delivered due to incorrect address details or recipient unavailability, our delivery team will attempt to contact you. Additional delivery charges may apply for re-delivery attempts.

Return Shipping
For customer-initiated returns, a QAR 10 return shipping charge applies.
This fee is waived if the item was defective, damaged, or incorrectly delivered by MyQart.
Delivery time for exchanged products may vary depending on your location.

For more information, contact us at bizconnect@qstardoha.com.